Privacy Policy for Novirastelix
Committed to protecting your personal information and respecting your choices.
Get to know our privacy practices
We recognize the importance of privacy and safeguarding your data. This policy explains how we handle, process, and secure your information when you interact with our automated trading recommendation platform.
By using our service, you accept the terms described here. We encourage all users to review this policy in full before providing personal details or utilizing our solutions.
How We Collect Information
We collect only the personal information needed for service delivery, support, security, and legal compliance.
Direct Information Provided
- • Name, and identification details you supply
- • Contact details including email and phone
- • User preferences and communication feedback
- • Transactional and operational records
- • Any messages or requests you send us
Automated Data Collection
- • Device information and operating system
- • Browser and access log details
- • Platform usage behavior for quality analysis
- • Cookies and similar tracking technologies
- • Analytics data for service improvement
How We Use Your Information
Your data helps us personalize and improve services, comply with law, safeguard users, and deliver updates as needed.
- • User authentication and secure account access
- • Delivery of personalized recommendations
- • Replies to support or feedback requests
- • Service improvement and analytics
- • Regulatory and legal requirement fulfilment
- • Fraud prevention and security monitoring
- • Communications and platform announcements
User Commitment: We maintain robust measures to keep your personal information confidential, processing it lawfully under South African data protection requirements.
How We Share Your Data
Personal information is never sold or shared with third parties for unrelated marketing. Some sharing may occur with trusted parties for operations and compliance.
Trusted Service Providers
Third-party partners may access data only when essential to help deliver our services or meet regulatory obligations.
Legal Requirements
We may have to disclose data if mandated by South African law or court order.
Anonymous Statistics
Aggregated or anonymized usage data may support future service development.
Your Data Rights
You have choices regarding your data, including access, correction, deletion, and objection in accordance with the law.
- • Request details of your personal data held
- • Ask us to correct incomplete or inaccurate data
- • Request deletion of your personal details
- • Receive your data in a portable format
- • Object to certain data uses or processing
- • Restrict processing in specific circumstances
To exercise these rights or raise data protection concerns, contact us using the details provided on our site.
How We Protect Information
We combine technical and organizational safeguards to keep your data secure throughout every stage of processing.
Technical Security Measures
- • Encryption and secure data transmission
- • Access control and regular security testing
- • Ongoing security software updates
- • Server and infrastructure firewalls maintained
Organizational Safeguards
- • Staff privacy awareness training
- • Restricted access based on job roles
- • Regular compliance audits and documentation
- • Personal data minimization in operations
How Long We Keep Data
We retain your personal information for as long as necessary for legitimate business, legal, and regulatory reasons.
- • Account details kept until you request deletion
- • Usage data held to improve recommendations
- • Correspondence saved for support purposes
- • Transaction records retained per law
- • Marketing preferences retained with consent
Data removal requests are handled in line with regulatory guidelines.
International Data Transfers
We operate within South Africa but may occasionally transfer data to trusted service providers outside the country, always applying adequate protections.
- • Data encryption during transfers
- • Use of compliant service partners only
- • Contracts covering data privacy requirements
- • User notification when transfers may occur
Cookies and Tracking
Cookies support platform operation, analytics, and enhancement. You may manage your preferences at any time within your browser settings.
Types of Cookies
- • Support secure access and core site functionality
- • Help understand platform use and improve performance
- • Support preferences and individual settings
- • Enable advanced features and smoother navigation
Instructions to modify cookie settings are available in our Cookie Policy.
Policy Updates and Notifications
We may occasionally update this privacy policy. Substantial changes will be communicated through our platform or direct notification.
- • Site banner notification
- • Email, if you have consented
- • Direct message on login page
- • Updated effective dates displayed clearly
We encourage users to check for updates regularly and review any major policy modifications.
Contact for Privacy Queries
Reach our privacy team for questions, feedback, or data requests.
Novirastelix
Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Phone: +27127838258
Email: content@novirastelix.sbs
Policy last updated: 30 January 2026
Effective as of: 30 January 2026